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If you have any questions or enquiries please feel free to contact us on the following details provided below or alternatively you can complete our online enquiry form and we will get back to you as soon as possible.

 

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100 Candles Personal Training

Owner, Trainer, Mother Hen:

Pete Raudaschl

 

Phone

02 8501 2367

0410 622 652 

 

Emails

fireup@100candles.com.au

 

Address

Unit 4

23 Burns Road

Heathcote NSW 2233 

 

Social Media

Like 100 Candles Training on Facebook and Instagram to keep up to date with all our news.

 

 

Privacy Policy

 

100 Candles will control the collection, security, quality, use and disclosure of personal information in accordance with the Privacy Act 1988 (Cth).

 

This Privacy Policy explains in general terms how 100 Candles protects the privacy of your personal information under the Australian Privacy Principles. Personal information is information or an opinion that identifies or could reasonably identify an individual.

 

The kinds of information that we collect and hold may include:

  • name
  • contact details (i.e. contact address(es), contact number(s), email address)
  • date of birth
  • gender
  • relevant health and fitness related information
  • credit card and direct debit details
  • photographs or video footage of you

 

Typical situations when 100 Candles will collect personal information from you, is if you:

  • apply to join 100 Candles as a member or casual visitor
  • register with us for specific events
  • participate in specialty programs
  • submit an enquiry through this website
  • use the Mind Body website (https://au.mindbodyonline.com/privacy-policy ) or app to coordinate your membership or attendance at sessions
  • purchase a product
  • access the gym facilities where CCTV is operating

 

As far as possible, 100 Candles will collect your personal information directly from you unless it is unreasonable or impracticable to do so. Generally, the purpose of collection and holding personal information, and the minimum information you need to provide, will be conveyed to you at the time of collection. If you choose not to provide the personal information requested, we may not be able to provide you with the products or services you require.

 

The purposes of collecting, storing, using and disclosing your personal information may be to:

  • verify your identity
  • provide the products and services you have requested
  • administer and manage service offerings, including charging, billing and collecting debts
  • maintain membership records
  • gain an understanding of your information and communication needs to provide you with a better service
  • provide access to information about current and future services and benefits
  • tell you about products and services that may be of interest to you
  • monitor safety and security of the gym

 

If you use our website or mobile app, we may use 'cookies' and any other technologies, which enable us to monitor traffic patterns and to serve you more efficiently.

 

If at any time you do not wish to receive any further direct marketing communications from us, you can ask us not to send you any further direct marketing communications and not to disclose your personal information to third parties for that purpose. You can do this at any time by contacting us via the details set out on this page.

 

We may disclose your personal information to third parties, which may include:

  • external service providers to whom we have contracted out functions, such as printers, mailing houses, advertising agencies, membership management services, but only for the purpose of providing the service we have contracted out
  • our business partners that provide products and/or services to our members and/or registrants

In these situations, 100 Candles prohibits the third party contractors from using personal information about you except for the specific purpose for which 100 Candles supply it.

 

100 Candles will not disclose your personal information without your consent unless disclosure is either necessary to lessen or prevent a serious threat to the life, health or safety, authorised or required by law.

 

We will take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorised access, modification or disclosure. Once we have collected personal information from you we transfer data to our service provider Mind Body in USA (https://au.mindbodyonline.com/privacy-policy) for storage and processing. You consent to that transfer.

 

If we no longer need your personal information for any purpose we will take reasonable steps to destroy the information or ensure that the information is de-identified.  You can request access to, or ask us to correct, personal information about you that we hold by making a request in writing to 100 Candles. We will respond to your request within a reasonable period. If you have any questions or concerns on how your personal information is handled, please address the issues to the Privacy Officer using one of our contact options listed on this page.

 

100 Candles may amend this Privacy Policy as our business requirements or the law changes.

 

For more information about privacy issues in Australia and protecting your privacy, visit the Office of Australian Information Commissioner's website on http://www.privacy.gov.au